Knotted Bones 2pk

• FREE UK-Mainland delivery when you spend over £40.
• £4.99 delivery charge below £40.

This product is produced in a factory which handles nuts, peanuts, cereals containing gluten, crustaceans, milk, sesame, mustard, soya, celery and sulphites.

For any questions or assistance, feel free to reach out via email at hello@vbwholefoods.co.uk or call us at +44 7710 405018. We're here to help!

We take great care when preparing and securely packing every order; however, during transportation, parcels may be handled by several parties, including the courier, and despite our best efforts, minor cosmetic damage such as dents, marks, scuffs or damage to external packaging may occasionally occur. Minor cosmetic damage that does not affect the product’s safety, quality or intended use will not normally be considered a product defect. This is particularly applicable to products supplied in cans, tins, plastic containers, boxes or similar packaging. If you receive a product that is broken, leaking, materially damaged, unsafe, unusable or otherwise not as described, please contact us within 24 Hours of delivery by email or telephone and provide your order number, details of the issue and clear photographs of the damaged product and packaging. We may require further information or evidence to investigate the matter and, where necessary, may take up to 14 days to complete our investigation. Where damage appears to have occurred during delivery, we may need to raise a claim with the courier, and you may be required to complete and return any Damage on Receipt (DOR) form or other documentation requested by the courier before the claim can be processed. Some products we sell are price-marked or display a manufacturer’s recommended or printed retail price. Please note that our online selling prices may differ from the price printed on the product because online orders involve additional costs such as picking, packing, packaging materials, warehouse handling, payment processing, website administration and delivery-related costs. You may therefore receive a product displaying a printed or recommended retail price that is lower than the price you paid online. The price you agree to pay is the online selling price displayed on our website at the time you place your order, and the presence of a lower printed or recommended retail price on the packaging does not, by itself, mean that the online purchase price was incorrect. Product images displayed on our website are for illustration and presentation purposes only. Actual product packaging, branding, design, colour, size, shape or appearance may vary depending on availability, manufacturer, batch or packaging updates. Such variations do not necessarily indicate that the product supplied is different from the product ordered, provided that the product itself corresponds to the description and specifications stated on the website. We ask customers to check their order and products as soon as reasonably possible after delivery and contact us promptly if there is any material damage, fault, incorrect item or issue with the goods. Nothing in this notice is intended to exclude, restrict or limit any statutory rights you may have under applicable UK consumer law.